“The center for quality service and performance excellence in the development of the University’s physical environment”

Work Management is the point of contact for all members of the University Community to place requests or obtain information for any kind of service provided by the Facilities Management Operations Department and to request updates on the status of work or service request.

Work Management

Hours of Operations:

Monday – Friday: 7:30 AM - 5:30 PM
Issues requiring immediate attention, please call Work Management at 305-348-4600, or send an email request to workmgmt@fiu.edu.
For issues requiring immediate attention outside of Work Management hours, call FIU Police at 305-348-2626.
You may also place a work order request, and an event request at MyFacilities.fiu.edu.

Our Services:

You may contact Work Management for any of the below work/service requests:

  • Pest/Animal Control
  • University Moves
  • Air Conditioning/Heating
  • Utilities
  • Plumbing
  • Electrical/Lighting
  • Exterior/Roof/Window
  • Locks/Keys/Keycards
  • Elevator Maintenance
  • Landscaping
  • Custodial Services
  • Recycling
  • Painting
  • General Maintenance Repair
  • Installation
  • Signage

For detail view of our list of services that are billable and non-billable see Procedure on Maintenance and Operation of University Buildings and Facilities.

University Moves:

The Process of a person or department moving from one office location to another.
This process is managed by the office of Academic Space Management (ASM) and the Coordinator of Work Management.
All university moves require the completion and submission of the Online Move Packet.
The move form is owned by the Office of Academic Space Management, they track where each department, faculty, and staffs “occupy”.

The Online Move Packet form must be completed by requester and approved by their respective department. The requester form will be routed to the Office of Academic Space Management. ASM will review and approve the form. The form is then routed to the Coordinator of Work Management who will create a work order, on behalf of the requester, if moving assistance is needed.

Pest/Animal Control Request:

Work Management handles all pest related issues and animal control services.
Contact Work Management by email at workmgmt@fiu.edu for reporting of insects (ants, roaches, bees, wasps, flies, and rodents) or animal (cats, foxes, racoons, opossums, etc.) inside a facility. In your email, include the exact location, type of insect/animal and provide your name, contact number, and email address.
To help Facilities Management mitigate any insect intrusion read our Good Housekeeping Practices to Assist with Pest Control for instructions.
Post it in a conspicuous place so all area occupants are aware and informed about the issue and can become part of the solution.
Pest Control treatment schedule is Monday through Friday 9AM – 12PM. (service hours and days may vary by campus).

Meet our Staff


Issues requiring immediate attention, please call Work Management at 305-348-4600 Monday through Friday 7:30 AM to 5:30 PM or send an email request to workmgmt@fiu.edu. Outside of Work Management hours, please call Public Safety at 305-348-2626.

Send an email to workmgmt@fiu.edu with all details, include pictures, your panther ID, and a contact number.

On many cases, found items are taken to FIU Police, you can call them at 305-348-2626.

You can also check with the FIU Libraries lost and found:

  • Modesto A. Maidique Campus, Green Library

    Check Out Desk - Circulation, Interlibrary Loan, Course Reserves

    305-348-2451 | 2nd Floor, GL-290

  • Biscayne Bay Campus, Hubert Library

    Circulation Desk, Interlibrary Loan, Course Reserves

    305-919-5718 | 1st Floor, LIB-106

Lost & found at the student centers at:

No. Facilities Management does not provide or loan equipment and tools.

Routine maintenance/repairs are free of charge. All other work is billable. For detail view of our list of billable and non-billable work review the Procedures on Maintenance and Operation of University Buildings and Facilities.

Please send all billing or account questions to our FMD Financial Services.

Yes. During business hours, you may contact Work Management for assistance. Requests that are after hours or on the weekend will be completed the following morning or business day. Retrieved items will be delivered to FIU Police.

Please contact Key Control at 305-348-4677

Please contact Key Control at 305-348-4677

Please contact FIU Police at 305-348-2626

Please follow the instructions provided here:

FIU Controllers Form Templates Site

FIU Controllers Surplus Form (.pdf)

A work order needs to be submitted through the Housing Facilities Website.

Contact them to request assistance or repairs if you experience problems with:

  • Damage
  • Doors
  • Drains
  • Flooring
  • Furniture
  • Leaks
  • Lights
  • Locks
  • Pest control
  • Power/Electrical Service
  • Room Temperature
  • Water
  • Windows